COURSE OUTLINE

1.         Basic Concepts in Office Administration

2.         Functions of the Office

3.         The Importance of the Office

4.         Basic Concepts in Office Administration

5.         Types of Office

6.         Basic Skills Need in an Office

7.         Emerging Skills and Techniques for Office Administration

8.         Management Services – How to write Official/Business letters

9.         How to write Application for a Job

10.       How to write an Informal letter

11.       Comparison between formal and informal letter